Here’s how we do it:
- We provide a 10-year extended carpet wear warranty on any branded carpet when purchased with Performance Plus, Premium Plus or Prime Elegance carpet cushion.
- We provide an extended 5-year warranty, as well as a 30-day satisfaction guarantee, on Armstrong products professionally installed by Bob’s Carpet and Flooring, thanks to having been chosen as an Armstrong Elite Dealer.
- We provide a 90-day satisfaction replacement “no questions asked” warranty on Stainmaster carpets, thanks to our designation as a Stainmaster Flooring Center (SFC).
- We provide a lifetime warranty on all Mohawk SmartStrand carpets that includes non-prorated stains, soils, pet urine, abrasive wear, fade, texture and manufacturer defects for all SmartStrand carpets.
- We provide an additional 5-year wear warranty on Mohawk carpets and a structural warranty on Mohawk hard surfaces.
- We provide an additional 5-year warranty on Shaw carpets and a structural warranty on Shaw hard surfaces.
- We provide a 2-year “no worry” residential installation guarantee.
- Should you have a warranty claim, WE will handle the claims process for you.
* Flooring materials must meet manufacturer warranty maintenance requirements. For further details, see sales associate.